Search here for an
FRSB scheme member

If you haven’t already contacted the charity you must do this first.

If you aren’t happy with their response, you can then come back to us.

Making a complaint

England & Wales

If the incident you want to complain about happened in England or Wales, or involved a UK wide,  English or Welsh charity, contact us by:

Filling out our online complaints form 

OR

Calling us on 0845 402 5442 and we’ll post you a form

OR

Downloading our complaints form in pdf format , filling it in and posting it back to us at:

Fundraising Standards Board
89 Albert Embankment
London
SE1 7TP

Scotland & Northern Ireland

If the incident you want to complain about happened in Scotland or Northern Ireland, or involved a Scottish or Northern Irish charity, contact us by:

Filling out our online complaints form

OR

Calling us on 0845 688 9894 and we’ll post you a form

OR

Downloading our complaints form in pdf format, filling it in and posting it back to us at:

FRSB Scotland & Northern Ireland
22A/1 Calton Road
Edinburgh
EH8 8DP